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Why is there a Need for Freight Forwarders to Outsource?

Freight Outsourcing

If you’re new to the field of logistics outsourcing, especially for freight forwarders, there’s a strong reason for considering outsourcing to simplify your workload.

Have you ever found the system of freight forwarding to be demanding and time-consuming, requiring complex coordination among transporters, documentation, and customs procedures?

Freight forwarding is an important section of the supply chain, allowing the clean transportation of commodities across borders and continents. However, the complexities and problems associated with this market have led many freight forwarders to keep in mind outsourcing as a way of simplifying operations and in the long run being a success in fields and situations that can be constantly evolving.

Outsourcing these responsibilities to a third-party logistics provider can offer a solution to streamline operations and alleviate the burden on internal resources. This small piece of work explores the benefits of outsourcing for freight forwarders, highlighting how it can save both time and money while enhancing overall efficiency in logistics management.

Who is a Freight Forwarder?

Before we speak about why outsourcing is important within the freight forwarding area, let’s first define what a freight forwarder does. A freight forwarder features similarly to a logistics professional. They act as an intermediary between people who send commodities (shippers) and those who ship them (carriers).

Freight forwarders both have their transportation or lease others to do the obligations. Their position is to make sure that the whole thing runs easily from the start to the end. They handle lots of tasks, such as paperwork, customs clearance, transportation control, shipment consolidation, garage, and threat control.

The Activities of the Freight Forwarders

A freight forwarder performs a wide range of activities at various stages of the transportation process. Let’s take a look at the most prevalent ones.

  • Documentation and Customs Clearance: It deals with managing the paperwork, permissions, and regulations required for overseas shipments.
  • Transportation Management: They organize the movement of commodities by air, sea, rail, or road, and determine the most efficient and cost-effective shipping methods.
  • Cargo Consolidation: Through this, you can combine numerous shipments into one container or shipment to improve the usage of space and decrease expenses.
  • Warehousing and Distribution: It plays a major role in providing storage facilities for commodities and coordinating their distribution to final destinations.
  • Risk Management: This helps in evaluating and reducing shipping-related risks, including loss, damage, and delays. 
  • Freight Tracking and Reporting: It monitors the status and location of shipments in real-time, providing updates to clients, and generating reports on shipment progress.

The Reasons Why Freight Forwarders Outsource

The following are some of the reasons freight forwarders outsource to increase overall industry efficiency. 

  • Specialized Expertise: Learning about anything will make you smarter if you want to be extremely good at it. In other words, outsourcing gives forwarders access to the resources and specialized knowledge of outside parties that may be more experienced in particular fields, such as transportation management or customs regulations. This will make your business more simpler and more reliable.
  • Cost Savings: If we could find less expensive ways to do tasks that will yield significant benefits over time, we could spend less and gain more. Forwarders can save money by outsourcing unnecessary duties that require in-house infrastructure and personnel, such as warehouses or transportation fleets. This indeed will save you a lot of money. 
  • Scalability: You don’t have to do big things to accomplish great things. It resembles a plant that just grows without the need for a larger container. So, scalability allows things to grow smoothly and without too many problems. Outsourcing can allow forwarders to scale their operations and choose what is necessary in accordance with the evolving demands without investing in new resources or infrastructure. 
  • Focus on Core Competencies: Concentrating on core competencies allows you to be excellent at what you do best. Similarly, outsourcing allows forwarders to focus their own resources and attention on key capabilities and strategic goals such as customer service or business development, to increase overall efficiency and competitiveness.

How to choose the right freight forwarder?

Choosing the appropriate freight forwarder for a worldwide shipment is essential to the success of the business you run. It might not be easy to choose the right partner when so many possibilities are available. Yet, you can make sure that the freight forwarder you choose meets your particular needs and requirements by considering the important factors. 

1. Clarify What You Need

You should be quite clear about your search for a freight forwarder, you must first clearly define your shipping requirements. You need to make sure of the type and quantity of items you’ll be exporting, the frequency of shipments, what are the modes of transportation (air, sea, road, rail), and any documentation processes. It will be easier for you to assess various freight forwarders if you have a clear idea of what you need.

2. Conduct Research

Once you’ve decided your requirements, carry out thorough studies to find suitable freight forwarders who meet your demands. Create a list of potential partners using online tools, industry directories, and references from coworkers or business partners. Consider the freight forwarder’s credibility, experience, scope of services, location coverage, and feedback from customers.

3. Evaluate Experience and Expertise

When selecting a freight forwarder, evaluate their experience and expertise in processing shipments similar to yours. Look for freight forwarders who have a track record of success in your industry or sector, as well as specialized experience with the items and destinations you’ll be transporting to. Request references or case studies to validate their experience and competence.


Freight forwarding BPO partners can improve their operational efficiency, decrease costs, and focus on their core capabilities by accessing the specialized experience, resources, and technology provided by third-party suppliers, resulting in increased market competitiveness. As the demands of international trade evolve, outsourcing will continue to be a helpful tactic for forwarders trying to manage the logistics industry’s complications.

By now, you can be sure that there’s always a need for freight forwarders to outsource. It would be unjust if I didn’t tell you about the best outsourcing solution company to meet all your logistics needs. It’s none other than FOS Desk, your logistics BPO partner, where you can save both time and money.

Do your BEST and OUTSOURCE the rest. FOS Desk helps the MOVER to MOVE!