YOUR LOGISTICS BPO PARTNER
Want to Save on Your Operational Costs?
We are your exclusive outsourcing partner for logistics and freight forwarding. Our team supports you in executing all your non-customer-facing activities at a competitive price, consistently delivering high-quality results with the help of our vast domain knowledge in this space.
OUR SOLUTIONS
We empower your documentation processes
End to End Customer Service
We offer end-to-end services for your clients, from PO to POD, including booking confirmation, rate negotiation, documentation, shipment tracking, and arrival notices. Our comprehensive support ensures you remain worry-free while we handle the entire process.
Shipment registration
Our team specializes in knowledge process outsourcing and can handle shipment registration from a simple Shipping Instruction (SI). We have the capability and skills to manage this which allows you to focus on other priorities.
Customs entry
Our customs brokers are well-versed in local conditions & regulations, tariff changes, and other critical factors. This expertise allows us to handle your customs clearances with precision and speed.
Manifest filing
We manage the timely and accurate filing of manifests, ensuring compliance, reducing delays, and streamlining customs clearance. Our service leads to cost savings and faster turnaround times for your shipping operations.
Import Documentation
Our team manages efficient and accurate import documentation, ensuring compliance and reducing the risk of delays or rejections at customs. Our service streamlines your import process, saving you time and resources.
Export Documentation
We handle the precise and timely preparation of export documentation, ensuring your shipments meet all regulatory requirements. Our service minimizes errors and delays, leading to smoother and faster international trade operations.
Account Receivables
With extensive experience in managing accounts receivable processes, we streamline invoicing and payment collection. Our data-driven approach improves efficiency, reduces waste, and prevents cash flow issues by tracking and organizing receivables
Account Payables
We specialize in accounts payable outsourcing of your logistics operations, delivering customized solutions that simplify workflows, enhance control, and prioritize invoicing. Our precise services ensure timely bill clearance, avoiding penalties.
Tracking
FOS Desk provides comprehensive back-office support for routine logistics tasks, including real-time cargo tracking. You can now stay informed on cargo movement along the supply chain, ensuring smooth operations and timely updates.
Pricing and Tariff maintenance
We offer thorough back-office support for pricing and tariff maintenance, ensuring accurate and up-to-date rates. This helps you stay compliant with the latest tariff changes and manage pricing effectively across your logistics operations
Quality Desk
Our quality desk provides a one-stop solution for scanning the complex logistics documentation, including Letters of Credit and Bill of Lading, with high quality and quick turnaround. We also manage invoices, receipts, and reconciliations.
Pickup and Delivery
Our transport coordinators ensure safe and timely pickup and delivery by coordinating directly with drivers. This hands-on approach guarantees efficient transport operations and on-time service for all your logistics needs.
SOP Development
We assist you in preparing SOPs for various departments and branches, enhancing operational efficiency. Our tailored SOPs ensure smooth and consistent operations, helping organizations achieve better performance and streamlined workflows.
Get a cost advantage of 60% on all your freight forwarding-related documentation.
ROI Calculator
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WHY CHOOSE FOS DESK
The team that thinks like yours,
the office that works like yours
We listen, learn and understand before we build. We identify your goals together, then use our expertise to find that sweet spot of realistic and impactful.
- Flexible staffing
- Process efficiency
- Save overhead expenses
- Time zone advantage
- Global network
- 25+ years of experience
CLIENT TESTIMONIALS
What do our customers say?
01--05
Engaging a customer service agent from FOS Desk has been a game-changer for our supply chain operations. Their expertise in logistics BPO and documentation services has streamlined our processes and significantly reduced costs.
Supply Chain Manager
CCS
Partnering with FOS Desk for import documentation has been invaluable. Their expert services have allowed us to adapt to changing market demands with ease. We look forward to a long and successful partnership.
Co-Founder
MTY Express
The service we received from FOS Desk's customs entry agent was superb. Their expertise and support in handling our customs processes ensured smooth operations and compliance, exceeding our expectations.
Export Manager
EMS
Working with FOS Desk for finance and accounting services has been exceptional. They efficiently managed our accounts receivable and accounts payable postings, streamlining our financial processes and enhancing overall accuracy.
CEO
Mahathi Info Tech
